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Housing Advisor

New Kensington Community Development Corporation (NKCDC) strengthens the physical, social and economic fabric of Philadelphia, by being a catalyst for sustainable development and community building. We believe in a multi-faceted approach to neighborhood revitalization, working with economic development, real estate development, vacant land management, community engagement and neighborhood planning as well as housing counseling.

Our Housing Services department serves clients from across Philadelphia. We like to call ourselves a one-stop shop for community members' housing needs, including energy assistance, housing counseling, foreclosure prevention, first-time homebuyer assistance and real estate tax and rental rebates..

The Housing Advisor works to build healthy communities and expand homeownership opportunities for low and moderate-income households. As Housing Advisor, you will provide your clients with the skills, knowledge and information to buy and maintain a home, provide them with energy assistance and improve their current housing situation. You will attract people into the program through outreach and marketing events, education and working with people individually. The Housing Advisor position provides a full complement of data entry and reporting functions for the housing department, particularly around first time homebuyer programs.

Reports to
Director of Housing Services

Intake & Referrals

  • Assist with orientation of applicants to the first time homebuyer, foreclosure prevention, energy assistance and other loan programs available to low and moderate income families.
  • Ensure applications are fully completed.
  • Gather data and enter into appropriate program databases to track program statistics.
  • Conduct monthly reporting and/or billing as appropriate.
  • Refer homeowners to other necessary community resources.

Counseling and case management
  • Conduct preliminary assessment of the homeowner's situation
  • Counsel the homeowner about personal and financial issues that address the challenge they are facing
  • Assist with intake and referrals to appropriate programs including loan, first-time homebuyer, energy assistance and tax relief programs
  • Develop and assist other Housing Services staff with workshops, presentations and community outreach events.

Data Collection and Entry
  • Provide full complement of data entry and program reporting functions for the department.
  • Meet quality control standards and programmatic requirements.
  • Perform appropriate paper and electronic filing.
  • Pay particular attention to promptly facilitating program's data entry and internal communications around documents and data.

Other duties as assigned

Qualifications and requirements

  • Hold certifications in: Pre-Purchase and Foreclosure Intervention and Default Counseling
  • Two to three years' experience working within the lending, counseling or real estate sales industry.
  • Must be computer savvy, able to access e-mail, electronic calendars and the Internet. Experience required with a variety of software applications including Microsoft Office.
  • Must be able to master software used to maintain a client databases and provide reports. Efficient data entry skills a must.
  • Proven ability to deal with people in high stress situations with empathy and concern.
  • Both a team player and a self-starter with ability to prioritize tasks.
  • Excellent oral and written communication skills.
  • Demonstrated experience working with culturally diverse groups of people.
  • Knowledge of real estate, underwriting policies, mortgages, credit counseling, foreclosure and household budgeting and loan closing highly desirable.
  • Must be certified in various housing counseling designations and/or become certified within two years.
  • Must pass the HUD Housing Counselor Certification exam by 2020.
  • Familiarity with social service networks in Philadelphia a plus.
  • Bilingual Spanish/English preferred.
  • May need to work off-site or off-hours on occasion as needed.

Competitive salary starting at $40,000.00 with excellent benefits including HMO health plan, long- and short-term disability insurance, life insurance, paid vacation and 403 (b) retirement plan.

Application process
Send cover letter, including salary expectations, and resume to Mary Campbell: mcampbell@nkcdc.org. Please note that all candidate resumes are given due consideration and are kept on file for one year, but we cannot always respond personally to individual applications due to the high volume of inquiries.

NKCDC provides Equal Employment Opportunity (EEO) to all persons regardless of age, race, national or ethnic origin, gender identity or expression, religion, language, political beliefs, sexual orientation, or physical ability.

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New Kensington Community Development Corporation
2515 Frankford Avenue, Philadelphia, PA 19125
P: (215) 427-0350  |  F: (215) 427-1302  |  info@nkcdc.org
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