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Foreclosure Prevention/Housing Advisor

As Foreclosure Prevention/Housing Advisor, you will be a driving force of healthy, sustainable development by working to expand homeownership opportunities for low and moderate-income households. You will assist families and individuals in the NKCDC service area and city-wide. Download pdf.

Function

The Foreclosure Prevention/Housing Advisor works to build healthy communities and expand homeownership opportunities and retention for low and moderate-income households. The Advisor's goal is to provide city-wide residents (including aspiring homebuyers and struggling homeowners) with the skills, knowledge and information to buy and maintain a home, to provide energy assistance, and to resolve emergency housing situations. This is done through education, working with people individually, and bringing clients into the program through outreach and marketing events. This position provides a full complement of data entry and reporting functions for all advising programs provided by NKCDC's housing department.

Reports to

Director of Housing Advising

Responsibilities

Intake & Referrals

  • Assist with orientation of applicants to the various foreclosure prevention, tax delinquency, water delinquency , first time homebuyer, energy assistance and other loan programs available to low and moderate income families.
  • Ensure applications are fully completed.
  • Gather data and enter into appropriate program databases to track program statistics.
  • Refer homeowners to other necessary community resources.

Counseling and case management
  • Conduct preliminary assessment of the homeowner's situation
  • Advise the homeowner about personal and financial resources that assist with addressing their problems
  • Assist with intake and referrals to appropriate programs including loss mitigation options, tax relief options, and first-time homebuyer and energy assistance programs
  • Prepare mortgage financial applications including for Homeowners Emergency Mortgage Assistance Program
  • Assist other Housing Advising staff with workshops, presentations and other community outreach events.
  • This position is required to participate in the weekly DHCD Diversion Court sessions

Data Collection and Entry
  • Provide full complement of data entry and program reporting functions for NKCDC housing department ensuring quality control, programmatic requirements and appropriate paper and e-filing.

Other duties as assigned

Qualifications and requirements

  • Five years' experience working with a social service organization or other related field dealing with the public, or college education equivalent.
  • Must be computer savvy, able to access e-mail, electronic calendars and the Internet; experience required with a variety of software applications including Microsoft Office.
  • Must be able to master CRM software used to maintain client information and provide reports. Efficient data entry skills a must.
  • Proven ability to deal with people with empathy and concern in high-stress situations.
  • Both a team player and a self-starter with ability to prioritize tasks.
  • Excellent oral and written communication skills.
  • Demonstrated experience working with culturally diverse groups of people.
  • Knowledge of real estate, underwriting policies, mortgages, credit counseling, foreclosure and household budgeting and loan closing highly desirable.
  • Must be certified in various housing counseling designations and/or be willing to become certified. DHCD Diversion Court Certified preferred.
  • Must be able to pass the HUD Counselors Certification Exam.
  • Familiarity with social service networks in Philadelphia a plus.
  • Bilingual Spanish/English preferred.
  • May need to work off-site or off-hours on occasion as needed.

Compensation

$40,000 salary to start with excellent benefits including HMO health plan, long- and short-term disability insurance, life insurance, paid vacation and 403 (b) retirement plan.

Application process

Send cover letter, including salary expectations and resume to, Mary Campbell at mcampbell@nkcdc.org. Please note that all candidate resumes will be given due consideration and are kept on file for one year, but we cannot always respond personally to individual applications due to the high volume of inquiries.

About NKCDC

New Kensington Community Development Corporation (NKCDC) strengthens the physical, social and economic fabric of Kensington, Fishtown and Port Richmond, Philadelphia, by being a catalyst for sustainable development and community building. We believe in a multi-faceted approach to neighborhood revitalization, working with economic development, real estate development, vacant land management, community engagement and neighborhood planning as well as housing counseling. Our housing counseling department is robust. We like to call ourselves a one-stop shop for community members' housing needs, including energy assistance, housing counseling, foreclosure prevention, first-time homebuyer assistance and rental rebates.

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NKCDC provides Equal Employment Opportunity (EEO) to all persons regardless of age, race, national or ethnic origin, gender identity or expression, religion, language, political beliefs, sexual orientation, or physical ability.

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New Kensington Community Development Corporation
2515 Frankford Avenue, Philadelphia, PA 19125
P: (215) 427-0350  |  F: (215) 427-1302  |  info@nkcdc.org
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